Privacy Policy


Your privacy is very important to us. We don’t ask for more personal information than we need, and it will not be used in any other ways than providing you with the service you ask for. We aim to have full transparency of how and when we gather, use and share your personal information. This page about our Privacy Policy covers only information given through our website. If you proceed to buy our software through communication with our sales department, additional information will be asked for, with a different policy stated at that time.

Who We Are

Odeon A/S is primarily a software company, making the ODEON software for measurements and simulations of room acoustics. We are based in Denmark.
Our website address is

What personal data we collect and why we collect it

User data

In order to use the website in full, and access all downloads, you need to register an account. This includes an e-mail address, password, and a username. It is optional to add first name and last name. The main reason you need to register is for us to avoid misuse of the website by robots.

Why we collect your data

In order to cope with our customer relationships in general and to meet our clients’ obligations, we require some information about you in your role as a customer contact or service user. Our goal with this is:

a) Offer programs and services that customers or potential customers have requested

b) Inform and present program and services that are closely related to the services and programs that the customer already uses

c) Perform deliveries in accordance with a customer agreement

d) Provide support to users of our programs and services

e) Improve the quality of our programs, services and website (s)

f) Detect and prevent security risks and perform maintenance and troubleshooting

g) Prevent abuse of our programs and services

h) Communicate information relevant to our deliveries in particular and our customer relations in general

i) Process orders, billing, payments and other financial follow-up of customers

j) Payment of programs and services purchased through Odeon A/S

k) To manage your access to our web-based services (cloud services)
Treatment according to the above purposes (a to j) is necessary for us to cope with our customer relations. Therefore, we do not request as a supplement for your consent to processing your personal data. We do not believe that processing will in any way affect you.
In addition, we also collect information about you as a contact person or user of a service for the following purposes:

l) Promote new products and services

If you are a jobseeker, we collect information to:

m) Analyze your abilities and background

n) Evaluate your potential as an employee

The basis for our processing of personal data for the above purpose (l to n) is based on your voluntary consent. Your consent can be given freely on our website, where applicable. Note that collecting individual personal information is necessary to allow the user access to many of our programs and services. To protect your security and ours, we will also store information about you when you visit our premises. You will be informed of your rights in this context when you register in our online visit system.

Contact Forms

If you use the contact form, the information will be stored in our mail system. We only use it for communication about the questions asked and is kept for future further discussion on the subject. This information will not be shared with any 3rd parties.


Cookies, unrelated to log in, are used for track visitor statistics and for ad targeting on the different advertising platforms.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information. Login cookies last for two days. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

See full documentation at the bottom of this page.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

The user data will not be shared unless you choose to receive newsletters. Then we will share it with MailChimp, a newsletter automation platform, but no one else.

The part of the cookie information that is not related to your user information will be used for advertisements, and thereby shared with different advertising platforms. However, this does not contain personal information.

How Long we Retain Your Data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We retain your data until you actively remove it yourself or ask us to remove it.

Remember this only goes for information provided through our website. If you communicate with our sales department and place an order, you will be informed by another Privacy Policy for that area.

What Rights You Have Over Your Data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can request data to be deleted by sending us a mail or use the contact form. If you delete your own account, we will not keep any data.

We do not take any right over the data given. No user data, nor things sent in the contact form, will be showcased anywhere.

Additional Information

How we Protect Your Data

Even though no online service can be guaranteed 100% safe, we do go to great lengths to make sure no unauthorized access and no unauthorized use of your information will happen. And we make sure to always use trustworthy web hosting and server services.

Choices to Limit the Information Given to us

When you register a user, there are some optional fields you can leave unanswered.

If you choose to set your browser to reject cookies, be aware that you cannot log in to the website. The login process use cookies to register that you have logged in. You can still use the options available without a login.

Analytics Services Provided by Others

If you access our website from a third party provider, e.g. Google, they will track the search words etc you used to find our site. This analytics we use to optimize our website so it is easier to find on search engines. Please note that our Privacy Policy does not cover this collection of data since it is done by a third party outside our website.

Changes in the Privacy Policy

This Privacy Policy might have minor changes from time to time, so please make sure to read the updated version regularly if it is important to you. We will not notify you actively unless we make major changes.


What is a cookie?

A cookie is a small text file that we store on your computer to keep track of what happens during your visit and to recognize the computer. A cookie contains text only, is not a program and does not contain viruses. Most browsers were originally created to accept cookies. However, you may be able to change your browser settings to allow your browser to deny third party cookies or specify when a third party cookie is being sent. To learn more about cookies and how they work, visit

Our use of cookies
Cookies are required to make the website work. Cookies also help us to gain an overview of your visit to the website so that we can continually optimize and target the website to your needs and interests. For example, cookies may remember what you’ve added to a shopping cart if you have previously visited the page, if you are logged in and which language and currency you would like to see on the website. We also use cookies to target our ads to you on other websites. In general, cookies are used as part of our service to display content that is as relevant as possible to you. Here is the overview of the website’s use of cookies, and our partners in this regard:

How to opt-out or remove cookies
Cookie rejection: You can always reject cookies on your computer by changing the settings in your Internet browser. Where to find the settings depends on which browser you are using. However, you should be aware that if you do, there are many features and services that you can not use because these features and services assume that the website can remember the choices you make.

You can opt out or unsubscribe at any time by opt-out – this must be done via Google & Facebook’s settings.

Google opt-out

Facebook opt-out

Deleting cookies

Cookies that you have previously accepted can be deleted easily. If you use a PC / computer with a newer Internet browser, you can delete your cookies using the hotkeys:
CTRL + SHIFT + Delete. If the hotkeys do not work and / or use a MAC, start by finding which browser you are using, then click on the relevant link:
Remember: If you use more Internet browsers, delete cookies in all of them.

Internet Explorer
Mozilla Firefox
Google Chrome 
Flash cookies (all browsers)
iPhone, iPad, and more from Apple 
Phones with Android operating system 
Phones with Windows 7


If you have any comments or questions regarding our information and / or processing of personal information, please feel free to contact us.

The last update of cookie declaration and confidentiality statement was d. 22 maj 2018.

Cookie Documentation

We use the following cookies on our website.

Cookies have strange names. Sometimes it’s not clear what they are, just by looking at the cookie name.

If you are not sure what a particular cookie exists, look for the name where you can see if a cookie is related to a particular service.


How to contact us

We appreciate your opinion. If you have comments or questions about our privacy statement, concern undeclared privacy or data backing that we have not addressed satisfactorily or any breach of your privacy, please contact us at We process your requests or complain confidentially. Our representative contacts you to solve your concerns and outline the possibilities for how these can be solved. We aim to ensure that complaints are resolved in a timely and appropriate manner.